The MITRE Corporation, Mclean, VA
June 2015 to Present
Senior Endpoint Management Engineer
Responsible for the design, creation, and deployment of software packages to 10,000+ systems across the Enterprise. Duties include:
- Creation of batch scripts, VBScripts and Powershell Scripts to install software updates.
- Design software packages that include files and scripts necessary for successful installation on desktops:
- Perform QA testing on packages before distribution.
- Document software package information (file changes, script changes, etc).
- Design Windows Installer (MSI) packages for distribution of in-house software.
- Modify or edit existing MSI packages from vendors and in-house software developers.
- Publish software packages to Enterprise Software Distribution service (SCCM).
- Automate creation/deployment of Virtual Machines (VM) for cloud environment through CLI/Powershell scripting.
- Distribute Microsoft Operating Systems security patches to all Windows desktops and laptops.
- Troubleshoot issues with Enterprise Software Distribution Client on remote systems.
- Introduction of Group Policy Objects (GPOs) for Windows Desktop Clients in the MITRE.org domain, which includes:
- Crafting roll-out plan for new functionality.
- Communicate with InfoSec regarding security implications of new functionality.
- Writing of training material for departmental and organizational Product Managers on new GPO implementation, policies, and procedures.
- Management of communications to Help Desk, Compucom, Department, and Organization about new GPO implementation, policies, and procedures.
- Develop procedure to install GPOs on non-domain Desktop Clients.
- Task lead for team, with responsibilities that include:
- Mentoring team members.
- Tracking team member task status (tickets/project work/etc.) and reporting to management.
eCampus News
2014 to 2015
Freelance Information Technology Journalist
Report on Information Technology trends and issues in Higher Education which includes:
- Conducting research and information gathering on technologies related to assignments.
- Conducting interviews with public relations firms, executives of technology companies, and administrators and educators in Higher Education.
William G. Walker & Associates, LLC
2010 to 2015
COO and Co-Founder
Responsibilities include:
- Research of regulations associated with starting and running a business.
- Acquiring and filing all paperwork associated with running a business
- Research of International regulations and policies to:
- Advise clients on investments.
- Assist with client projects.
- Write analytical pieces for publication.
- Manage all financial obligations, including:
- Bookkeeping.
- Filing of State and Federal corporate income tax.
National Center for Biotechnology Information at NIH
2006 to 2014
Network System Administrator
Tier III systems support for the NCBI NT domain and desktop systems which includes:
- Configuration and deployment of Group Policies.
- Network/Systems Administration through Altiris Notification and Deployment Server as well as Microsoft System Center Configuration Manager.
- Creation, configuration and maintenance of software virtualization packages to be deployed via Microsoft SCCM to 500+ machines.
- Writing scripts (VBScript, Perl, Javascript, batch, etc) for specific purposes (trigger events, install software, change computer settings/policies remotely).
- Creation of VDIs for use on Microsoft Server 2008 Hyper-V.
- Macintosh desktop support which includes:
- Using Apple Remote Desktop to create/deploy packages for distribution to 100+ machines.
- Writing scripts (shell and Applescript) for specific purposes (trigger events, install software, change computer settings/policies remotely).
- Troubleshooting OS issues.
- Integrating Macintosh machines with the NCBI AD environment.
- Configure Kerberos to use SSO across the NCBI Enterprise (Linux/Windows).
- Configuration and deployment of Enterprise software to 500+ machines.
- Deployment and management of Splunk agents.
- Configuration and modification of enterprise-wide Splunk logs.
- Setup and monitoring of Simpana Commvault used for backup/recovery of 500+ machines.
- Creating policies for the NCBI PC support team to implement which include:
- PC imaging and deployment.
- PC life cycle and upgrade schedules.
- Training of new support personnel on key computer/network operations and policies.
Varista Medical Services, LLC,/CAMRIS International, Rockville, MD
2004 to 2006
IT Systems and PACS Manager
Responsible for supervising the entire IT systems infrastructure at VMS for the home office, 25 remote home environments, and 5 autonomously contracted facilities. Instrumental in designing and implementing the core Radiology support infrastructure that allowed the company to expand its revenue base and service offerings.
- Routinely maintained computers and servers.
- Oversaw troubleshooting for remote client hardware and software.
- Created and implemented internal network security policies.
- Configured installed new firewalls, servers and routers.
- Designed WAN from remote project sites to VMS Central Data Center.
- Trained new users on key computer/network operations and policies.
- Created VPN tunnels between VA Hospital sites and the company Data Center for HIPAA compliant DICOM transmission.
- Installation and maintenance of Ramsoft PACS gateways at VA medical sites.
- Troubleshooting and maintenance of MEDWEB Teleradiology web server.
- Management of Exchange Mail Server which include routine maintenance and migration from Exchange Server 2000 to 2003.
National Center for Biotechnology Information at NIH
2002 to 2004
NT/Network System Administrator
Key member of the PC systems support team that handled all user/client requests for windows network and software assistance that included:
- Configuration and set-up of new hardware/software.
- Routine maintenance of computers and servers and client troubleshooting; HW/SW.
- Network/Systems Administration.
- Training of new users on key computer/network operations and policies.
- Inventory management and tracking.